top of page

Refund Policy

Our Commitment to Excellence

Every event we design is a bespoke experience. Because our planning, coordination, and décor services require extensive preparation and custom work, our refund policy reflects the time, artistry, and resources invested into each occasion.

Deposits

·       All deposits are non‑refundable and secure your event date, design time, and initial planning services.

·       Deposits allow us to begin curating your event vision, reserving décor, and coordinating with vendors.

Payments

·       Payments for services already rendered—including consultations, planning hours, design mockups, and vendor coordination—are non‑refundable.

·       Payments for décor items that have been purchased, customized, or rented on your behalf are non‑refundable.

Client Cancellations

·       All cancellations must be submitted in writing.

·       Deposits remain non‑refundable.

·       Any work completed up to the cancellation date will be invoiced accordingly

Rescheduling

·       Clients may reschedule one time, subject to availability.

·       If the new date is unavailable, the cancellation policy applies.

·       Changes in event scope, venue, or design may incur additional fees.

Day‑Of Cancellations or No‑Show

·       If access to the venue is not provided or the event is canceled on the day of, the full contract amount is due.

Cancellations by Beautiful Occasions DFW

In the rare event we must cancel due to circumstances beyond our control, clients will be given:

·       First the option to reschedule based on availability by both parties, or

·       A full refund of all payments made, including the deposit.

bottom of page